Page 1 of 1

RM502Q-AE with ATT Firstnet - NO MIDBAND 5G

Posted: Tue Nov 21, 2023 6:03 pm
by bagicbouse
I just received a RM502Q-AE that i am using with an ATT Firstnet sim, and I am running into a few issues regarding 5g.

The modem is connecting to b14, and during high bandwidth periods it is connecting/aggragating b14,b66,b2.

If I disable b14 and b66, the modem connects to b2, and during high bandwidth periods it is connecting/aggragating b2, b5, and n5.

However, I cannot find any combination of settings or commands to connect to n77. I'm not sure if it is a Firstnet issue or a config issue.
N77 is about double the speed of LTE at my house, and 5g support was why I went with the rm502q-ae.

Anyone have any suggestions, or know how to point me towards the right direction? Im having signifigant trouble finding any posts of anyone running both Firstnet and Quectel modems.

Re: RM502Q-AE with ATT Firstnet - NO MIDBAND 5G

Posted: Wed Nov 22, 2023 9:06 am
by Didneywhorl
What APN are you using?

Are you certain the cell tower your 502 is connected to has n77?

What device are you using that uses n77 there?

Re: RM502Q-AE with ATT Firstnet - NO MIDBAND 5G

Posted: Thu Nov 30, 2023 9:08 am
by bagicbouse
I am using an iPhone 15 pro max, with 5G en-dc on band b14 and n77
After discussing pretty extensively through tickets/emails with quectel staff, I was told I am unable to use this combination with this modem.

Band b14 and n77 are not a supported en-dc config on the modem.

Additionally, no band combination of lte and n77 is supported for att networks on this modem.

I have been recommended to purchase RM520N-GL as all of the band combinations I was looking to use are supported.